My name is Jeffrey Merola. I am the Founder and CEO of Mouse Vacation Planning, LLC and the travel agency Storybook Vacation Planning, LLC. I am a husband, father, author of 12 Walt Disney World guide books, Disney travel agent & Disney Vacation Planner, and I am located in Syracuse, NY.
I first went to Walt Disney World in 1977, when I was only 5 years old. I finally returned in February 1997. Since that return trip in 1997, I have been in Walt Disney World for more than 440 days! So you can say I have found a second home.
I was a teacher for 21 years and during that time I wrote a guide book about Walt Disney World. I then created my company Mouse Vacation Planning. I wrote a new guide book each year trying to improve on the previous book.
In 2011, while I was still teaching, I became an Authorized Disney Vacation Planner. I booked and planned trips for families as a 2nd occupation at night. Three years went by and I decided that I was going to run my business full time and leave my teaching position. That is what I have been doing ever since and it has become my passion!
I book and plan trips for Walt Disney World, Disneyland, Disney Cruise Line, Aulani in Hawaii, Adventures by Disney, Universal Orlando, Sandals & Beaches Resorts, Disney's Resort in Vero Beach, and Disney's Resort in Hilton Head for families in the United States and Canada!
My Agents
Katie Kraft
Katie’s love for Disney began with her first visit to Disney World when she was in the 2nd grade. She lives in Hammond, Louisiana with her husband and 2 boys. Her family’s favorite vacation spot is Disney World! She has visited 30+ times!! There’s nothing she loves more than seeing her boys’ faces light up when seeing the castle or meeting Mickey and his pals!
After planning several trips of her own and helping family and friends plan their trips she decided to turned her love for Disney into a job she loves as a vacation planner with Mouse Vacation Planning!
Nicole Szulborski
I am obsessed with all things Disney and Disney travel! I have been traveling to Walt Disney World every single year since I was 5 years old, and have either stayed at or visited every resort on Walt Disney World property! Now as an adult, I am so excited to say that I made my dream come true of moving closer to the magic, and live within a short drive of the Walt Disney World resort! In addition to Walt Disney World, I have also sailed on Disney Cruise Line multiple times, visited Disneyland Resort in California, and am dreaming of one day visiting Disney's Aulani Resort and Spa. My life is centered around all things Disney, and I love bringing that passion out in making magic for my amazing clients
DiAnne Roberts
DiAnne lives in western New York and she visits a Disney destination at least once a year. She has been married for 30 years, is a mother of two grown children, and has one grandchild. DiAnne retired early from a local school district so she can help others create magical memories that will last a lifetime. No matter how many times you go to Disney, there is always something new to discover.
DiAnne is very passionate about Disney, and has traveled to the parks many times over the years. Due to her passion and experience, she will help reduce the stress of planning your vacation. DiAnne's strengths include: reserving hotels, recommending itineraries, Genie +, scheduling dining reservations and much more. These will help relieve the pressure that comes with arranging the perfect vacation. You can actually enjoy your vacation and not worry about what comes next! Her friends and family often reach out to her for Disney and Universal travel advice, and she can’t wait to share her expertise with you as well!
Nicole McLaughlin
Nicole is the true definition of “Disney Adult.” She lives in Columbia, Maryland with her husband, two children, and dog…Daisy. Yep. Daisy Duck dog 🙂 Nicole is a teacher by day, but Disney princess by night! (Self-proclaimed) She has been to Disney more times than she can remember and is ALWAYS planning her next trip. Spreading the Disney joy is her passion and nothing makes her happier than talking, planning, collaborating on all things Disney related with fellow planners and clients. Nicole loves getting to know her clients, gaining an understanding of their Disney vibe, and planning the most magical vacation that suits their interests, needs, and budget. She looks forward to getting your magic started and helping to make all of your Disney dreams come true!
Annie Maletsky
Hi! I’m a Pennsylvania-based travel enthusiast, wife, and proud mom of three—two adventurous boys and one spirited daughter. By day, I work in the world of Business Finance, but my true passion lies in creating unforgettable travel experiences for families, couples, and everyone in between.
As a certified Disney and Universal Travel Specialist—and a Sandals Elite Travel Advisor—I specialize in crafting magical vacations to the most iconic destinations. Whether you're dreaming of a family getaway to Disney or Universal, or planning a romantic escape to the Caribbean, I bring personal experience and professional expertise to every itinerary.
My family and I are frequent visitors to the Disney and Universal parks, so I know all the insider tips and tricks to make your trip seamless and memorable. When it’s just the two of us, my husband and I love exploring the beauty and relaxation of the Caribbean.
I would be absolutely thrilled to help you plan your dream vacation—from the first idea to your final itinerary. Let’s turn your travel dreams into reality!
Katie Thompson
I am a mom of 2 amazing kiddos; a 9-year-old girl & 2-year-old boy. For as long as I can remember I couldn't wait to be a mom and now that I am, my life completely revolves around them! We have also been huge Disney fans (I was 7 years old for my first Disney vacation) with at least 1 Magical Vacation a year. I have lived in Wisconsin most of my life but just recently made my dream of living in Florida come true! We are now officially Florida residents and Disney Annual Pass holders; we now try to visit Disney at least once every 2 weeks. I also can't wait to visit Universal Orlando more to gain some knowledge to share with my clients. Some of my favorite things are warm weather, Tigger, the Green Bay Packers, Italian food, playing cards with my family, and going on any adventure with my kids. My favorite thing about Disney is seeing it through the eyes of my children - it's a whole new experience with every age and each child! Becoming a Disney travel agent is another dream come true and I can't wait to share all my expertise, knowledge, and experiences with others to help give them the most magical family vacation & memories to last a lifetime! Lets start planning together today!
Kristina Kirk
My name is Kristina, I am a wife, stepmom, physical therapist, attorney’s assistant & liaison, and mom of fur babies. My love of Disney started at an early age when Disney movies brought me joy while I was recovering from multiple surgeries and during long hospital stays. I understand the importance of building unforgettable memories with the people you love. And of all the destinations in the world, Disney World is my home away from home. I cherish past magical memories made with my mom, dad, and sister and look forward to future Disney vacations with my own family and friends.I love everything Disney, especially planning Disney vacations for family, friends, and coworkers. Some of my favorite Disney World memories were taking my 5-year-old stepdaughter to Disney for the first time, watching her dance with Judy Hops down main street, or cast members treating my husband and I like royalty on our honeymoon. I am a graduate of the College of Disney Knowledge and have a strong background in organizing, attention to detail, and planning. I am excited to help you make long lasting memories by planning your magical Disney vacation.
Erica Trella
Hi everyone! My name is Erica Trella, a life-long Disney Fan. Ever since I was young, I’ve fostered an enduring passion for everything Disney-related. Throughout the years, I have had the incredible opportunity to travel to Walt Disney World over a dozen times, exploring numerous hotels, indulging in delightful dining experiences, and savoring an array of scrumptious snacks. I’ve also had the joy of traveling to Disneyland.
Among my many Disney-related interests, I proudly label myself a Minnie Mouse Headband Ear Connoisseur, boosting a collection of over 100 unique ears. Additionally, I’ve collected a diverse assortment of Disney pins, ranging from holiday-themed and limited-edition pieces to those representing different parks and beloved characters. These collectables help me bring the Disney Magic to my own home!
Walt Disney World will always hold a special place in my heart! My happy place!
Elizabeth Volpe
Liz is grief coach and a Disney vacation planner from Rhode Island with a lifelong passion for creating magical experiences. Having visited Disney 35 times since her very first trip at just six months old, Liz has an intimate knowledge of all things Disney. Family Disney vacations hold a special place in her heart, filled with memories that last a lifetime. She understands the joy, wonder, and lasting impact that a well-planned Disney vacation can bring, and she’s dedicated to helping others experience the same.
As a Disney vacation planner, Liz’s goal is to help her clients create unforgettable memories that will bring smiles and laughter for years to come. Whether it's a first-time visit or a return trip, Liz knows how to tailor each experience to make it truly magical. Her expertise, combined with her love for all things Disney, allows her to craft personalized vacations that cater to the unique needs and desires of every family. With Liz by your side, you can be sure that your Disney vacation will be nothing short of enchanting.
Jason Pirring
With a passion for immersive travel experiences, I have visited Disney World over 15 times as an adult, explored Disneyland Paris in 2022, and Disneyland California in 2023. My Disney adventures also include two magical Disney cruises in 2011 and 2019. As a devoted fan, I’m a proud passholder at Universal Studios Orlando, now in my second year, and recently experienced Universal Studios Hollywood in the summer of 2023.
Dennis McMullen
Based in Buffalo, New York, Dennis has a deep appreciation for warm Florida weather. As a child, he fondly remembers visiting Epcot with his grandfather, sparking his lifelong love of Disney. Now, Dennis frequently travels to Orlando with his wife to enjoy the sunshine during Western New York's harsh winters. While he's a dedicated Disney fan, his most recent trip was to explore the attractions at Universal Studios. Believing that Orlando offers something for everyone—whether you're traveling solo, with family, or as adults—Dennis can help you plan personalized experiences tailored to your interests. His bucket list includes visiting every Disney property worldwide.
Lisa Cartelli
With over 30 visits combined to Walt Disney World, Disneyland, and Aulani, our family’s love for Disney runs deep. We own two Disney Vacation Club properties, and my kids have grown up knowing the magic of Disney as part of everyday life. From our first steps down Main Street, U.S.A. to relaxing on the beaches of Aulani, Disney has been a part of our family traditions.
Robert Gunia
Ever since I was little, my family always went on vacations to Disney World. I have been to Disney World about 15 times for family vacations but was also a Cast Member as well! Furthermore, I have been to Disney in Tokyo, Paris, and Shanghai. I loved creating magic for Guests and making sure that they had the best trip possible. I have always loved talking to people and working as a Cast Member and being a Disney travel agent is the best of both worlds. I have also participated in 3 Run Disney races and have won 2 of them! I am extremely excited to use my Disney knowledge to create and plan the most magical adventures for you!
Brendan Corbin (bio coming)
Samantha Tarcy
I live in Ohio with my husband, daughter, and son. I am a Pharmacist, and a Disney World aficionado at heart! We are Disney Annual Pass Holders and have stayed both on and off property. One of my favorite memories was finishing the Disney Wine & Dine Half Marathon with my husband in Epcot at Midnight, and seeing the same Disney excitement in my kids' eyes I had when I was their age. While I love making memories with my family, I truly enjoy helping others plan their trip and I would love to help you plan yours!
I like learning what people are excited to experience, what are their must-do activities/rides/dining, and then I make personalized itineraries with suggestions and tips to save both time and money.
Having traveled with and without kids, and leading a group of all ages, I like to give people flexible options that work best for their group’s goals. As a pharmacist, I am detail-oriented and I have a heart to help. I want people to make great memories with their hard-earned vacation time and money. A job well done to me is hearing clients' favorite memories with a smile in their voice when they return. I know planning a Dream Disney vacation can be overwhelming, and I would be honored to help you plan your next trip to Disney!
Aileen Brown
I have loved Disney since visiting Disneyland every summer as a kid and memorizing all the songs in the classic 90s Disney movies. Luckily my husband is just as passionate about Disney, and we share two children who are quickly following in our Disney-loving footsteps. As a family, we have been lucky enough to experience Disney World, Disneyland, a Disney cruise, and Aulani, which are all so magical in unique ways. A visit to every Disney park worldwide is definitely on our bucket list!
Andrea Rapach
My love of Disney started at a very young age and has only grown through the years. My first Disney memory is from my first trip to Walt Disney World when I was around 4 years old. I remember riding Peter Pan’s Flight with my dad, who spent the entire ride trying to convince me that the pirates were going to get us. I was terrified of that ride until I was probably 12.
Jillain Salomone
Hello! I’m Jillain, a mom, wife, business owner and lover of Disney. A not so fun fact about me, I never went to Disney as a kid. So sad. I went as an adult a couple times before becoming a mom and enjoyed it. But the obsession came after I took my son when he was just 2. I literally cry when we arrive at Magic Kingdom. My husband and son like to….wait for it. “Moms crying again.” This also happens when I step on board of the magical Disney cruise ships, which we enjoy the most! Pixie dusting and fish extenders are my love language. I love talking all things Disney and sharing all my favorite things as well as off the beaten path ideas! We travel with Disney 3-4 times a year and my goal is for when we retire, my husband and I will be the Frozen Sing Along narrators. Jeff was my agent for a bunch of years so he’s been a great mentor to learn from and I hope to keep booking amazing experiences for everyone!
Jennifer Harte
I’m Jen, mom of twin teenagers, scientist, and Disney Enthusiast. I’ve been planning Disney trips for myself and others for over 15 years, albeit only recently as a profession.
My expertise lies in planning Disney trips for families as well as efficient Disney trips to reduce the amount of walking for people with mobility concerns. The logistical planning is the scientist side of me coming through!
Since joining the team I’ve planned stays at All Stars with special saver tickets as well as club level stays at the Grand Floridian with VIP tours. I make dreams of all sizes come true!
Alexis Grace Smith (bio coming)
Jaden Kott
Hi! I’m a former cast member turned travel agent with years of travel planning experience! Since I was born, I’ve travelled to a Disney park every year. Throughout the years I have gained a wide variety of knowledge and experience of the parks throughout my visits! My friends & family refer to me as a Disney Encyclopedia. My biggest hobby is traveling to visit theme parks everywhere. My life goal is to visit every single Disney park in the world and I’m determined to achieve it!
Of all the parks, I’d say Disney’s Animal Kingdom is my absolute favorite. It’s got the best mix of adventure, amazing food, and incredible theming (plus, you can’t beat the views from Expedition Everest). I am also an avid Star Wars fan and love spending time at Galaxys Edge! I enjoy everything Disney and the magic surrounding it!
Zack Shafferman
I grew up and spent most of my life in Virginia before moving to Florida last year. I graduated from George Mason University and while I was there, I had the opportunity to spend a few months in the Disney College Program, which was amazing. Growing up, my family would save our money so we could come to Disney World every few years and my parents were able to become Disney Vacation Club members in 2002, giving us even more opportunities to experience all that Disney has to offer!
I currently live in the Orlando area, just a few minutes from Walt Disney World. My wife and I are huge Disney and Universal fans and have a son who is 3 and a daughter who is 1. We love creating new memories with them at the parks and seeing all the magic through their eyes!
I’m excited to now be a part of Mouse Vacation Planning and help families and individuals plan their best Disney trip and create memories that will last a lifetime! From working at Disney to going all the time now, it’s given me a great deal of knowledge about the parks and the opportunity to provide great insight and tips to help families enjoy their vacations!
Michelle Breckner
Hi, I’m Michelle—mom of four, expert family travel planner, and a lifelong theme park enthusiast. I’ve spent years exploring Disneyland and Universal Studios California during every season, but Halloween holds a special place in my heart for its festive charm, incredible food, festive parties and unforgettable atmosphere.
Priscilla Schweitzer
Hi there! My name is Priscilla Schweitzer and I live in Dallas, Texas. Ever since I can remember, Disney has been near and dear to my heart. I began going to Disneyland with my family when I was 5, and we went every summer after that! It was my mom who really brought to life the Disney magic for me that I hold on to so tightly and hope I can do the same for my son. When we would walk through the park and see birds or ducks she would say, "Look! There's a Walt Disney creation!" And this magic followed me until I was an adult. In college I was chosen to be a part of the Disney College Program at Walt Disney World where I worked for 8 months in Magic Kingdom, spending all my time at Disney World every single day.
Colleen McDonald
I’m Colleen McDonald—a lifelong Disney lover, mom of three, and travel planner with a heart full of pixie dust and a passion for creating unforgettable adventures.
For the past 20 years, I’ve built my career in Human Resources, mastering communication, organization, and the art of multitasking—skills that now serve me perfectly as a travel specialist. But my true happy place? It’s driving through that iconic Walt Disney World archway, with matching shirts packed, ears on, and stress left far behind.
As a proud mom of young adult daughter (full time Air National Guard) and two energetic boys. I know firsthand how important it is to make every moment count—especially on vacation. Whether we’re planning a full week of magic or a quick one-day trip just to snag the newest Annual Passholder magnet, I dive deep into the latest updates, park news, and insider tips to make sure our time together is unforgettable.
Over the years, I’ve turned my obsession love for Disney into a gift I share with others—helping friends and fellow parents plan trips full of wonder, ease, and memory-making. Seeing their excitement before the trip, and hearing their joy afterward, is why I do this.
When I'm not busy researching wait times from Covington, LA, or planning our next “just because” trip with my daughter, I’m helping families experience the magic we know so well. Whether it’s your first visit or your fiftieth, I’m here to take the guesswork out and put the magic in—so you can focus on the fun.
Leonard Dionne (bio coming)
Lynette Lex (bio coming)
Julia Kristofik (bio coming)
At Mouse Vacation Planning we are committed to 1st class service to make vacations magical for all clients. The client is always first in my eyes and I will go out of my way to treat you like family. I will do everything possible to make your vacation stress free. When it comes to any Disney destination, they are my favorite destinations on the planet. I want you to receive the same experience.
My family and I enjoy everything possible about Walt Disney World. We enjoy the sounds when you walk into the parks, the smells, sights, attractions, restaurants, characters, resorts, transportation, and even Disney Springs.
I have written 12 Walt Disney World guide books because I want to help families plan their Walt Disney World vacations and enjoy the vacation capital of the world by getting through the theme parks stress free. My current books are the only books you will need whether it is your 1st visit or your 20th. I will take care of your Walt Disney World vacation planning!